Whether you are simply vacating a property or taking occupation of a new one that requires an upgrade of utility services, we aim to manage processes on behalf of our clients in a quick and efficient manner.

If you are moving into a new property

The date you became (or will become) legally responsible for the utilities at the property

We advise you to contact us as soon as this information is available as it will improve the negotiating position to secure a backdated contract option and reduce the possibility of the incumbent supplier charging out of contract rates for a period of time; these can be very expensive.

A copy of your lease or TR1 transfer document (your solicitor should be able to provide you with this)

Some suppliers require proof of the new occupancy.

Site address, including postcode.

Clear Photographs of all meters (Electricity, Gas & Water if applicable)

It is important that the visuals clearly show the meter serial numbers and a reading. We will then be able to establish all relevant details for each supply including confirmation of the service provider, MPAN (Electricity) and MPRN (Gas).

Meter Readings

Please ensure meter readings are taken (for all utilities) on the day of handover and provide these readings to us ASAP. We can then ensure you are invoiced accurately from the outset.

Meter Locations (e.g., Basement, in meter cupboard, etc.)

This will help in the event a site visit is required to survey the meters.

Current utility providers to the new property (if known only)

This is not a necessity and we would be able to establish this using meter details.

Details of the previous occupants

Business name, forwarding address, contact name, number and email address. This will help us to ensure that you are not bothered by invoices for supply
periods that do not relate to you.

Do you require any meter upgrades/new services?

We would advise you to assess whether services on site are adequate for your business either before legal completion, or as soon as possible after. This is something that your electrical contractor/gas engineer should be able to establish.

Supply upgrades can have a substantial lead time and the quicker we are all aware of requirements, the better we are placed to offer advice and assist in managing any upgrades/new services required.

If you are moving out of a property

The date you ceased to have legal responsibility for the utilities at your property

Meter Readings

Please ensure meter readings are taken (for all utilities) on the day of handover and provide these readings to us ASAP. We can then ensure you are invoiced to the agreed final readings.

Confirmation of the meter serial numbers

We will check to ensure they match the details we have on file.

Details of the new occupants

Business name, contact name, number and email address. This is to ensure you are not bothered by invoices for supply periods that do not relate to you.